Though this book covers a single topic, it’s one that can help us in all facets of life.
QBQ is a short book, and one that can be difficult to implement in that it challenges us to change our internal dialogue – something we aren’t even always conscious of. John discusses personal accountability and how questions like “Why is the sales team always selling products we can’t offer?” or “When will management give me some training?” are incorrect questions.
The QBQs are questions you ask behind those IQs such as “How can I work with the sales team better?” or “What can I do to get more training?”. The empowering nature of this new way of thinking, this purposeful way of thinking, is very much like Switch’s “Growth Mindset” concept. It’s about pushing past what your situation is and finding ways to stop being a victim.
Despite having read this before, QBQ! Reminded me about ‘bad thinking’ and I’ll try in the future to avoid it more. As a VERY short book, it’s worth a quick read.
BONUS REVIEW: Selling the Invisible by Harry Beckwith
Down and Dirty: 1 out of 5
I couldn’t even bring myself to re-read this short book. It was entirely redundant, superficial and unhelpful. It was recommended by a local design firm but I can’t for the life of me see why. Not a book I’d recommend anyone reading. Plug that two hours of your life into something productive like Seth Godin’s “Free Prize Inside!”